MyPost Business vs eParcel Contract

Choosing the right shipping solution is crucial for the success and efficiency of any eCommerce or product-based business. Two of the most commonly used options from Australia Post—MyPost Business and eParcel Contract—offer distinct features, pricing models, and benefits tailored to different business sizes and shipping needs. This guide outlines the key differences between the two services, helping you determine which is the best fit for your business now and into the future.

What is MyPost Business?

MyPost Business is an uncontracted, pay-as-you-go service with no minimum commitments. Standard rates apply to all customers, with discounts applied based on volume through saving Bands. 

Benefits of MyPost Business: 

• Ideal for start-ups and small and medium-sized businesses

• Opt to book a pickup* or drop-off at the nearest Post Office

• Create and pay for labels through the MyPost Dashboard or an integration partner such as SellerDash

• Don’t have a printer? That’s ok, print shipping labels for free at any Australia Post Office. 

• Pay for labels using Credit Card, PayPal or an Australia Post Business Credit Account.

• Signature Required* or Signature Not Required (ATL) options

*charges apply

View the MyPost Business Rates and Savings Guide

What is an eParcel Contract?

eParcel Contract is a contracted service with Australia Post where you commit to shipping a minimum number of packages per annum (generally a minimum of 2,000). Shipping rates on an eParcel Contract vary per customer and are dependent on a range of factors.​

Benefits of eParcel Contract:

• Negotiated based on the individual needs of your business

• Free pickup up included in your contract

• Create multiple labels for single consignments

• Signature on Delivery options 

• Flexible parcel returns service (domestic only)

• If requirements are met, you may print CN22 international labels on an A6 printer

• Pay for labels using an Australia Post Business Credit Account.

Here's a more detailed comparison:

	MyPost Business	eParcel Contract
Ideal for	Small to medium-sized businesses with lower shipping volumes.	Medium to large businesses with higher shipping volumes.
Application	Easy to sign up, with no minimum volume.	Requires a formal contract with customised pricing and volume commitment.
Pricing	Receive discounts based on the number of parcels sent (saving bands) and pay-as-you-go or use an Australia Post Business Credit Account	Australia Post Business Credit Account
Payment for Labels	Instant payment by Credit Card or PayPal, or Monthly payment by Australia Post Business Credit Account	Monthly payment by Australia Post Business Credit Account
Cubic Weight Pricing	Calculates the cubic weight if the parcel weight is over 1kg.	Calculates the cubic weight for all parcels unless your contract states otherwise
Pickup options	Charges apply	Free
Manifest requirement	No	Yes
Volume Commitment	No minimum volume commitment.	A minimum of 2,000 parcels is required.
Online portal	Yes	Yes
International Label Size	A4	A4/A6
Multiple packages per consignment	No	Yes
Domestic and International Services	Yes	Yes
Standard and Express options	Yes	Yes
Signature on Delivery options	Signature Required or Signature Not Required (ATL) options. Signature Required option incurs an additional $2.95 per consignment fee	Signature on Delivery options for eParcel vary depending on the service, but are included in the price
Extra Cover/Insurance Options	Yes	Yes
Integrates with SellerDash	Yes	Yes

Which Service is right for your business?

MyPost Business is ideal for startups and small businesses looking for a simple, easy-to-use carrier service.

Alternatively, eParcel Contract is a strong option for established businesses seeking more tailored carrier solutions.

As your business grows, you may wish to look at expanding your carrier options. When determining the best carrier service for your business, you’ll need to consider where you are shipping to, parcel weight, parcel volume and delivery service.

Whether you're using MyPost Business or eParcel Contract, the SellerDash: AusPost Shipping app makes it easy to centralise all your Shopify orders to Australia Post. Start your free 30-day trial today!