How to create a Return Label in MyPost Business

It is simple and straight forward to create a Return Label for a customer in MyPost Business.

You might need a return label for a customer to send goods back to you for exchange, warranty or change of mind. This can be done quickly and easily in MyPost Business

  1. Log into your MyPost business portal.
  2. In the left menu, click on the ‘ on the tab labeled ‘Transactions‘ to view past transactions and orders.
  3. Search for the transaction/invoice that contained the order you would like to create a Return for. (use the Date you created the label as a guide)
  4. Click ‘View’ to expand the Invoice details.
  5. Find the Order information for the customer on the next page and click ‘View’.
  6. Click the red ‘Create Return Label’ button at the top right of the page.
  7. Fill in any missing details for the Return, Select your Service and click Pay.

The customer will then be emailed a return label that they can print out and use to send your order back.

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